All figures are supplied unbuilt and unpainted, and most have integral bases - if a plastic base is supplied instead, it will be mentioned in the miniature's listing. They are metal or resin models, and may require some basic modelling tools to prepare. Wherever possible, the miniatures will be cast as a single piece, avoiding the need for assembly. All models are supplied unpainted. They are not toys, and some contain small parts, so they are not recommended for children. Most of our miniatures are single-piece castings; however some may have several parts and require assembly.
Pewter models should be carefully cleaned of any mould lines with a modelling knife or needle files, and undercoated with a primer before painting. Pewter models will contain lead.
In addition, resin models should be washed carefully in warm soapy water to remove any mould release residue before priming.
We use a Ashop Shopping Cart with Paypal to process orders. All orders are shipped via Royal Mail, or alternative carriers if required, and will be packaged as well as possible to help ensure the safe delivery of your order.
Postage and packaging cost depends on the destination of the order. See the image below for prices, and of course the shopping cart will work it out for you once you put your address in.
Please note, VAT will be added to orders from the UK - this is currently 20%, and is added to miniatures and postage, but not to printed material like books and supplements.
If ordering from outside the UK, Oathsworn Games is not responsible for any Custom fees or Import taxes - they remain the responsibility of the purchaser. Please be aware of this, especially if you are an EU resident, as you will now be facing charges and fees you may be unfamiliar with, due to changes in EU VAT regulations. We're still struggling to get accurate information on this; charges we've seen so far are:
Belgium (VAT+ 24 Euros, 32 Euros for shipments of 150+ Euros).
Dutch post (VAT+ 13 Euros, 17.5 Euros for Express mail).
Austria (VAT+10 Euros).
Sweden (VAT+ 75SEK (roughly 7 Euros)).
Germany (VAT+ 6 Euros).
Finland (VAT+ 2.90 Euros)
France (VAT+ 15 euros)
Denmark (VAT+ 160DKK (roughly 21 euros))
Italy (VAT+ 7.5 euros)
Portugal (VAT+ 8 euros)
Norway (VAT+ 149 NOK (roughly 15 euros))
But be aware that these charges may change at any time! It's all up to the individual governments.
The important thing is, EU customers ordering should do so in the expectation of VAT being levied at your local rate and collected by your local postal service, and almost certainly also a handling fee being added. We're also expecting postage in the EU to be significantly slower for the next couple of months, at least. Also, there is no exemptions for small orders anymore; VAT an charges are being levied on everything, regardless of value!
On the plus side, we'll not be charging you UK VAT anymore.
So, if you're in the EU, please don't order unless you are prepared to pay whatever fees your government applies, as we will not take responsibility for them!
International mail can be quick - we've had some packages go to the other side of the world in 3 days - but they can also take 28+ days sometimes. Flights get delayed, Customs officials can decide to do x-rays, etc. And with the current pandemic and associated locdowns, some parcels are taking up to 16 weeks to arrive... So we cannot guarantee that your order will get to you quickly - but we will get it in the post as quickly as we can!
Be aware that by placing an order, you agree that we can keep records of your name, address, email, and the items you ordered. We do not share this information with anyone else.
Oathsworn is the trading name of Michael and Jo Lovejoy. Any correspondence should be sent to our main email address( contact@oathsworn.net ), or to our trading address:
Oathsworn
Unit 30, Flexspace Business Centre
Durham Way South
Newton Aycliffe Business Park
Co Durham
DL5 6ZF
United Kingdom
VAT number 319 3168 88
You can also contact us by phone on +44(0)7526737836, but we suggest trying email first.
Intellectual Property:
To protect our Intellectual Property we have to tell you that all images, designs and miniatures on this site belong to us.
If you want to use our images on your site then please ask. Provided that they are not going to be used for anything that would be derogatory or damaging to our business or our customers then there probably won't be a problem. When the image is used we would expect you to credit us as the manufacturer, ideally with a link back to our site. and (in the case of a painted figure) the painter. We reserve the right to insist that you remove any of our images if we deem them derogatory or damaging to our business or if you didn't ask for permission.
All images, pages and text in this site are Copyright Oathsworn 2021.
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